Member Services Representative | San Antonio , TX | Full - time | American
Posted July 18, 2025Fantastic chance to join American Airlines in San Antonio as their new Member Services Representative!
You'll be working from our American Airlines office in San Antonio, TX for this Full-time position.
Fresh opportunity at American Airlines in San Antonio - this role was posted recently!
This is primarily a Full-time position.
An opportunity in the Airlines, Financial Services, Customer Service field awaits in San Antonio.
This position requires a strong skillset in relevant areas and a proactive approach.
An attractive compensation package of $39.6k-$52.8k/Year is on offer (approximately $3.9k/Month).
About the position
As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately
Responsibilities
- Set-up new loans in the FICS servicing system.
- Handle property tax/insurance policy issues and service member questions.
- Track and log legal documents related to mortgage processing.
- Prepare and image documents for record retention.
- Provide requested payoffs to members, loan officers, and other lenders.
- Review account information with members and request corrections as necessary.
Benefits
- Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
- Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
- Wellness Programs: Access to tools and resources for your personal well-being.
- Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
- 401(k) Program: Available upon hire with employer contributions after one year.
- Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.