Member Services Representative - Norwalk
Posted July 18, 2025Explore a new full-time role with American Airlines in Norwalk as a Member Services Representative!
An immediate start is available for this Norwalk, CT-based Full-time position at American Airlines.
Be among the first to apply for this brand new role!
This is primarily a Full-time position.
Join us in the thriving Airlines, Financial Services, Customer Service industry.
This position requires a strong skillset in relevant areas and a proactive approach.
The position offers a competitive salary starting at $47.2k-$63k/Year (approximately $4.6k/Month), plus benefits.
About the position
As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately
Responsibilities
- Set-up new loans in the FICS servicing system.
- Handle property tax/insurance policy issues and service member questions.
- Track and log legal documents related to mortgage processing.
- Prepare and image documents for record retention.
- Provide requested payoffs to members, loan officers, and other lenders.
- Review account information with members and request corrections as necessary.
Benefits
- Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
- Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
- Wellness Programs: Access to tools and resources for your personal well-being.
- Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
- 401(k) Program: Available upon hire with employer contributions after one year.
- Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.