Member Services Representative | Full - time | St. Paul , MN | American

Posted July 18, 2025
St. Paul, MN Full Time $51,749 - $69,000 per year

Explore a new full-time role with American Airlines in St. Paul as a Member Services Representative!

The role is located in St. Paul, MN, offering a great local work environment.

Fresh opportunity at American Airlines in St. Paul - this role was posted recently!

This is primarily a Full-time position.

We are a key player in the Airlines, Financial Services, Customer Service market, based in St. Paul.

This position requires a strong skillset in relevant areas and a proactive approach.

A salary of $51.7k-$69k/Year is offered for this full-time position in St. Paul.


About the position

As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately

Responsibilities

  • Set-up new loans in the FICS servicing system.
  • Handle property tax/insurance policy issues and service member questions.
  • Track and log legal documents related to mortgage processing.
  • Prepare and image documents for record retention.
  • Provide requested payoffs to members, loan officers, and other lenders.
  • Review account information with members and request corrections as necessary.

Benefits

  • Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
  • Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
  • Wellness Programs: Access to tools and resources for your personal well-being.
  • Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
  • 401(k) Program: Available upon hire with employer contributions after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
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