Just Posted : Member Services Representative ( Kirkland )
Posted July 18, 2025Seeking a full-time Member to join the American Airlines team in Kirkland. Member Services Representative!
This position requires your presence in Kirkland, WA.
Be among the first to apply for this brand new role!
This is primarily a Full-time position.
Work in the dynamic field(s) of Airlines, Financial Services, Customer Service.
This position requires a strong skillset in relevant areas and a proactive approach.
We offer a $50.4k-$67.2k/Year.
About the position
As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately
Responsibilities
- Set-up new loans in the FICS servicing system.
- Handle property tax/insurance policy issues and service member questions.
- Track and log legal documents related to mortgage processing.
- Prepare and image documents for record retention.
- Provide requested payoffs to members, loan officers, and other lenders.
- Review account information with members and request corrections as necessary.
Benefits
- Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
- Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
- Wellness Programs: Access to tools and resources for your personal well-being.
- Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
- 401(k) Program: Available upon hire with employer contributions after one year.
- Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.