Just Posted : Member Services Representative | Killeen , TX | American

Posted July 18, 2025
Killeen, TX Full Time $39,600 - $52,800 per year

Now hiring at American Airlines for a full-time role in Killeen: Member Services Representative!

We're looking for a skilled individual for this Full-time opportunity in Killeen, TX.

Newly announced opening! Apply today to join our Killeen team.

This is primarily a Full-time position.

Work in the dynamic field(s) of Airlines, Financial Services, Customer Service.

This position requires a strong skillset in relevant areas and a proactive approach.

This position in Killeen comes with a salary of $39.6k-$52.8k/Year.


About the position

As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately

Responsibilities

  • Set-up new loans in the FICS servicing system.
  • Handle property tax/insurance policy issues and service member questions.
  • Track and log legal documents related to mortgage processing.
  • Prepare and image documents for record retention.
  • Provide requested payoffs to members, loan officers, and other lenders.
  • Review account information with members and request corrections as necessary.

Benefits

  • Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
  • Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
  • Wellness Programs: Access to tools and resources for your personal well-being.
  • Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
  • 401(k) Program: Available upon hire with employer contributions after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
Back to Job Board