Job Opportunity : Member Services Representative at American Airlines

Posted July 18, 2025
Shreveport, LA Full Time $38,250 - $51,000 per year

This is your chance to become a Member at American Airlines, a leading organization in Shreveport. Member Services Representative!

Based in Shreveport, LA, this Full-time position offers an immediate start.

Fresh opportunity at American Airlines in Shreveport - this role was posted recently!

This is primarily a Full-time position.

Our company operates within the Airlines, Financial Services, Customer Service industry, offering unique challenges and rewards.

This position requires a strong skillset in relevant areas and a proactive approach.

The position offers a competitive salary starting at $38.2k-$51k/Year (approximately $3.7k/Month), plus benefits.


About the position

As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately

Responsibilities

  • Set-up new loans in the FICS servicing system.
  • Handle property tax/insurance policy issues and service member questions.
  • Track and log legal documents related to mortgage processing.
  • Prepare and image documents for record retention.
  • Provide requested payoffs to members, loan officers, and other lenders.
  • Review account information with members and request corrections as necessary.

Benefits

  • Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
  • Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
  • Wellness Programs: Access to tools and resources for your personal well-being.
  • Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
  • 401(k) Program: Available upon hire with employer contributions after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
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