Envoy Air Cape Coral Office : Hiring Supervisor , Customer Services

Explore a new full-time role with Envoy Air in Cape Coral as a Supervisor, Customer Services!

You'll be working from our Envoy Air office in Cape Coral, FL for this Full-time position.

This position was just posted and we are looking to hire quickly!

This is primarily a Full-time position.

Work in the dynamic field(s) of Airlines, Customer Service, Aviation, Management, Logistics.

This position requires a strong skillset in relevant areas and a proactive approach.

The compensation for this full-time role is $50.6k-$69k/Year.

About the position

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Responsibilities

• Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
• Ensure adequate operational coverage; responsible for scheduling and manpower utilization.
• Conduct Agent observations and administer local training including new hire training.
• Investigate and resolve operational issues as well as customer service issues.
• Maintain records such as time and attendance, personnel files and performance.
• Perform Station Agent work, as required, including check-in, ticketing, and guiding aircraft.
• Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials.
• Drive and operate ground equipment.

Benefits

• Amazing Employee Flight Privileges: Enjoy flight privileges within the American Airlines global network.
• Comprehensive Health Benefits: Includes comprehensive health and life benefits (subject to location).
• Paid Training and Time Off: We provide training and development programs to take your career to the next level and paid time off.
• 401(k) Program: Available upon hire with employer contributions after one year.